Suspension of access to 3DSec service of BORICA AD for confirming online payments with iBank cards

Dear Customers,

In our effort to constantly improve the quality of the services offered to you, iBank is about to make a technical update, which will lead to the termination of your access to the service to the mobile application of BORICA AD - 3DSec for confirming 3D Secure card payments online.

In order to guarantee a completely new level of security and accessibility when shopping on the Internet and confirming online payments, iBank will soon offer all its clients the opportunity through biometric data, such as fingerprint and/or facial recognition, to confirm their online transactions, using the new functionality "Biometric Authentication" in mobile banking iBank Mobile. Activating the service in your mobile banking will allow you to receive a push notification on your mobile device, which will take you to iBank Mobile to confirm an online payment using biometric data.

Until the new functionality in mobile banking is provided, online payments on the Internet with bank cards issued by iBank will be confirmed only by combining two components - a 3D Static and a Dynamic password. In case you wish to receive assistance from the Bank regarding your 3D static password, you can contact us by phone at 0700 12 555 or visit an iBank office.

We apologize for the inconvenience caused.

Kind regards,

The Team of iBank