Debit cards

The registration is done in the financial center or the office of Investbank JSC where your accounts are opened. By filling in and signing the form "Request for use of the service" the client accepts the "General Terms of Use of Internet Banking", which have the nature of a contract between the client and the bank.

Investbank JSC offers its customers local and international debit cards VISA Electron, V PAY and Debit MasterCard PayPass.

Credit cards

Loans

The registration is done in the financial center or the office of Investbank JSC, where your accounts are opened. By filling in and signing the form "Request for use of the service" the client accepts the "General Terms of Use of Internet Banking", which have the nature of a contract between the client and the bank.

The registration is done in the financial center or the office of Investbank AD, where your accounts are opened. By filling in and signing the form "Request for use of the service" the client accepts the "General Terms of Use of Internet Banking", which have the nature of a contract between the client and the bank.

Deposits

Through their savings products, Investbank JSC provides its clients with the opportunity for flexible management of invested funds, favorable interest rates, as well as attractive bonuses - free debit card, opportunity to receive overdraft loans, etc

Internet banking

The registration is done in the financial center or the office of Investbank AD, where your accounts are opened. By filling in and signing the form "Request for use of the service" the client accepts the "General conditions for use of Internet banking", which have the character of a contract between the client and the bank.

The bank's clients can order payments in BGN and foreign currency, from anywhere in the world, as well as make inquiries about the balance of their accounts, previous balances and transactions.

If you forget your Internet Banking password, you can create a new one via the "Forgotten Password" button. There are two methods to create a new password: Via email or via bank card. If you choose "via email" method, you will need to enter the address, which you have provided when you registered for your Internet Banking account in the email address input field. If you are not sure whether you have provided one, then use the "via bank card" method. The system will require you to provide the first 4 and last 4 digits of the card number issued by Investbank. If you have not provided an "email address" and do not have a "bank card" issued by Investbank, then you will need to visit a bank office in person and request a new password.

Mobile Banking

The QR code is generated in your Internet banking. The steps are the Settings / Ibank Mobile menu. Request the mobile banking service and fill in the required data. At the end of the process, a QR code is displayed to scan. If you prefer, you can enter the numbers written manually above it.

If you forget the Static password for confirming transfers in Ibank Mobile, you need to uninstall the application and repeat the registration and activation procedure by entering a new static password.

With one username you can activate mobile banking on up to 3 mobile devices.

If you enter the wrong PIN 3 times, the application prompts you to log in with a username and password. Then, you can change your login PIN.

This is the password you entered in Internet banking when registering with Ibank Moble. It is used to confirm transfers through Ibank Moble.
 

 
 
 
 
 

The reason for stopping receiving ITan codes may be as follows:

  • The SMS box in your phone is full and the device does not accept any new SMS. You need to delete some of the available text messages and request a new ITan code.

  • During the settings you accidentally disabled the receipt of SMS from our number.
  • You have recently transferred your phone number to another operator - in this case you need to notify the bank.
  • If you have changed your phone number, you need to visit a bank office and provide your new number.

Payment of utility bills

Investbank JSC offers to all its clients - individuals and corporate clients, holders of card current accounts with a linked bank card, to choose the most convenient way to pay household bills of the client or third parties / electricity, water , heating, telephone and others /.

If you set your own working hours, you can make your choice to pay the monthly bills:

- By selecting the Epay service - payment via ATM from the menu "Other services", selecting the function "Payment of bills" and follow the exact instructions on the screen of the ATM

- Through the Ibank Mobile mobile application

- Through the Epay .Voice service for payment of your bills by phone / after registration in the bank /

- At Epay.Bg where you can check the balance on your card account whenever you want.

- If you are too busy, take advantage of our service "TIME IS MONEY" - automatic payment electronically via credit and debit cards on household accounts. Customers will be able to pay their bills after registration with the bank to the following merchants.

- How is customer security guaranteed when paying bank card bills?

- In case the client is registered for sms notification, for each paid account he will receive an sms notification for paid service. The client can determine the maximum amount for each household account, up to the amount of payments to be made from his card current account. Registration and service fees are in accordance with the Terms and conditions of Investbank JSC.